You can be fully confident in the quality of the products you purchase from EZ Clear. We carry out all stages of the manufacturing process ourselves and they are all strictly controlled under our ISO 9001: 2008-certified Quality Management System (Certificate No 14122016).
Our Quality Management System includes procedures for:
The quality system is reviewed on a regular basis to ensure that it remains current and effective, and to set objectives for continuous improvement.
Ensures that all documents relating to the quality system remain secure, current and are not subject to unauthorised changes.
EZ Clear staff are fully trained to ensure they possess the necessary qualifications and skills to carry out their duties to a high level of competency.
Provides the necessary resources to ensure that product manufacture, storage and delivery are carried out in an efficient manner.
Product and Process Development
Covers all stages of new product introduction and product variation in response to customer demand, including planning, design &development, product realisation and change control.
Purchasing and Approved Suppliers
EZ Clear suppliers are subject to an approval process to ensure that their products and / or services meet our
stringent quality requirements.
Handling and Storage
Ensures the safe handling, storage, packaging, preservation and delivery of raw materials, work in progress and finished
Calibration and Maintenance
All manufacturing, inspection, measuring and testing equipment is maintained and calibrated according to manufacturers’
requirements to ensure reliability and accuracy.
Production planning, bulk product blending and finished product packaging are carried out according to strict procedures
and use automated software systems to ensure that products are manufactured to our comprehensive quality
specifications and with full traceability.
Quality control testing is carried out on raw materials, bulk products and finished products to ensure that they meet our
In the unlikely event that something should go wrong, the non-conformance system documents such deviations and
sets out corrective and preventative actions to resolve the issue and avoid re-occurrence.
The quality management system is audited on an annual basis, both internally and independently by QMS International
Ltd., who provide our ISO certification.
Customer Complaints and Satisfaction
Should a customer have cause to raise a complaint, this is fully documented and followed until the client is satisfied with
the resolution. Customer satisfaction is also monitored on an annual basis and any issues rectified.
Details the procedures that must be carried out following an adverse event in order to ensure there is no interruption tomanufacture and product supply.